Cathedral Medical Group

Cathedral Medical Group 2024-05-01 Person 4 5 0

It’s not easy to get appointment, often they advise to go to the Boots to ask help there

NA

Cathedral Medical Group 2024-05-01 Person 4 5 0

On this particular visit which was for a long term condition review all went very well and I was very satisfied with everything.

On this particular visit I don't think anything could have been done better.

Cathedral Medical Group 2024-05-01 Person 4 5 0

I mostly come to GP surgery for blood test appts requested by consultant. I can usually get an appt if booked a week or 2 in advance, with HCA Hannah, who is very pleasant and expert at her job. The last time I saw a GP was around May 2023, Dr Giles. I cannot praise her highly enough for her professional care. She was friendly and attentive and particularly diligent in gaining the best possible outcome for me. And kept me informed at all times.

Fortunately I have not needed to see a GP for awhile. I would say though, that access to appts was absolutely appalling for quite some time. That may be improving now… My husband was referred to A&E directly from the surgery in Oct/Nov 2023. The referral letter he was given was presented in a very unprofessional way - no headed paper, no detail of who he was and no name/signature of referring doctor…I did ask for another to be typed to include those details whilst he was on his way there and it was rewritten. More attention to presentation/letter content should be adhered to. Car/bike parking is not good.

Cathedral Medical Group 2024-04-30 Person 3 5 0

Still an effort to get through on the phone. I called midday sort of time and it was 1hr 30 mins before I got my call back.

Maybe a line for just general questions as all I needed to know was were my fit note was as the doctor did not send it through......and still hasn't

Cathedral Medical Group 2024-04-30 Person 4 5 0

Was in a queue of thirty, but don't know what the solution would be. Everyone is very helpful and friendly.

Appointments that can be made for the next day or two, not just for the day (or two or three weeks). I guess that is already something discounted due to logistics.